Disorganized, Dysfunctional and Chaotic

I've gotten myself in such a shitty whirlpool that I doubt I can get myself out easily soon! I'm talking about the job. Low salary, high stress and lots of work. Endless, to be exact. Why? It's very easy to explain the current situation of this employer. I need three words, which, although synonymous, unless they're not used together, the current status of the company cannot be explained:

Disorganized, Dysfunctional and Chaotic! 

Why? The answer is short and sweet: Lack of experienced, caring and knowledgeable management. I think what has happened is that the company has entered the market of the product they make, many years ago, perhaps at the time that there were either not many competitors and both their products and their price were attractive. They stayed in the business and the same customers kept sending them orders and despite the technological and procedural advancement, nothing was done! 

Then as people with no education climb the steps of advancement really fast in Canada, particularly if they are Canadian, they put someone from the shop in charge of the office. Everything froze then! What I mean by that is despite using a computer for exchanging e-mails and drafting, nothing else has changed. 

I don't want to go into too much detail because this is not the place. Besides you never know who might read this! Why the hell should I lose my job over the incompetence, laziness, ignorance and negligence of some, simply because I criticize them??!! These people fire people like they're pouring themselves a cup of coffee(!) and I'm a burnt child who dreads the fire!

I was asked to call my manager on Fri. night. So I did. He said he was busy and would call me back and insisted on talking to me that night. He didn't and also I didn't. The weekend passed and we talked during the week and I realized what he wanted to say was a little rise to my salary! I don't know how salary increases work in different industries in Canada because my salaries have always been so pathetically low that I didn't care about the amount but this time it even felt worse because he says things that are in complete disagreement with each other! He keeps saying that I have to find a position which matches my potential and earn more and then wants me to do the Level II of my two current certificates! I don't know how to play this game but simply following his second set of instructions and then maybe God (that I don't believe) smiles at me next year and I can earn what I deserve!

(Photo: Our office might not look like this exactly but is certainly as chaotic as this, if not more, from time to time. This guy doesn't even have the guts to encounter the negligence and lazy employees. How much tolerance should you have with someone who just appears but do not put any positive hours to work?!)